Our contact details
Name: Shirley Lafond
Phone Number: 07858898878
The type of personal information we collect
We currently collect and process the following information:
· Personal identifiers, contacts and characteristics (for example, name and contact details)
· Therapeutic information attained during the counselling session used for assessment and planning
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
· To be able to provide full therapy and counselling services
We also receive personal information indirectly, from the following sources in the following scenarios:
· Referrals from people you may know, that feel you would benefit from our services.
We use the information that you have given us in order to be able to offer a comprehensive and complete therapy and counselling service, so we can provide individual programmes to suit your therapeutic needs.
With your consent we may share this information with other service providers we fee may benefit you in meeting your goals. E.g. nutritionists.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us at email@example.com
(b) We have a contractual obligation.
(c) We have a legal obligation.
How we store your personal information
Your information is securely stored.
We keep your name, address, phone number and weekly updates for the duration of your course and whilst you remain working with Inner freedoms and up to 1 year after you formally leave. We will then dispose of your information by deleting any digital files and data and shredding any written documentation.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at firstname.lastname@example.org, phone number 07858898878, if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at Inner Freedoms, email:email@example.com, or at telephone number 07858898878.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk